FAQ
Frequently Asked Questions
1. How long does shipping take?
All orders are processed within 1–3 business days. Once shipped, delivery takes 7–15 business days. You’ll receive a confirmation email with tracking information as soon as your order is on its way.
2. How much does shipping cost?
Shipping is completely free on all orders — no minimum purchase required. We believe great style shouldn’t come with hidden fees.
3. How do I track my order?
Once your order ships, you’ll receive a tracking number by email. Use that number on the carrier’s website to follow your package. If you haven’t received tracking within 3 business days of ordering, contact us at support@lacesandlooks.shop.
4. What is your return policy?
We want you to love what you ordered. If you’re not completely satisfied, reach out within 30 days of receiving your order at support@lacesandlooks.shop or (612) 555-5308 and we’ll make it right.
5. Is it safe to pay on your website?
Yes, absolutely. Our store uses SSL encryption to protect your personal and payment information. We accept all major credit cards and secure payment methods. Your data is never stored or shared with third parties.
6. Can I change or cancel my order after placing it?
We begin processing orders quickly. If you need to make a change or cancellation, please contact us as soon as possible at support@lacesandlooks.shop or (612) 555-5308 and we’ll do our best to help before the order ships.
7. What sizes do you carry?
We offer a range of sizes to fit different body types. Size details are listed on each product page. If you’re unsure about fit, we’re happy to help — just reach out.
8. How can I contact customer support?
Our team is available Monday through Friday and typically responds within 1 business day. Email us at support@lacesandlooks.shop, call (612) 555-5308, or write to us at 47274 James Ave, Harris, MN 55032, United States.